AI for Cleaning Services — Quotes, Bookings, Recurring-Service Questions

Homeowners WhatsApp asking "how much for a 3-bed deep clean?". Property managers email about end-of-tenancy cleans on Friday. Office managers ask about weekly office cleaning rates. Zivvo answers from your real price list and availability — qualifies the job, books the visit, and routes complex enquiries to you.

Start free See pricing
Customer message

"How much for end-of-tenancy clean on a 2-bed flat Friday?" — WhatsApp, 18:42

Zivvo replies (≤ 30 sec)

Confirms standard 2-bed end-of-tenancy from £180 (carpets extra), checks Friday availability (10am slot free), sends the booking link with the quote and a checklist of what is included.

Every channel your cleaning services customers use

One inbox. One brand voice. Every reply under 30 seconds.

WhatsApp BusinessEmailWeb chatFacebook MessengerInstagram DM

What Zivvo handles

  • Quote requests by property type and size
  • End-of-tenancy and deep-clean bookings
  • Recurring contract enquiries (weekly, fortnightly, commercial)
  • Add-ons (oven, carpets, windows, ironing)
  • Cancellation and rescheduling policy
  • Insurance and DBS questions

Not just support — your whole front office

The same Zivvo that answers your cleaning services customers also posts your social, fills your calendar, and remembers everyone — 24/7.

Posts your before/afters — and writes the reels

Zivvo turns your job photos and service details into posts made for Instagram, Facebook and LinkedIn, then replies to the comments they bring in. It checks likely reach before anything goes live, and posts seasonal tips when those topics are trending.

Example · Upload a kitchen before/after and Zivvo writes the Instagram caption with your service area and a 'book a deep clean' line — and can spin that same photo into a vertical reel (beta).

Books recurring cleans right in the chat

Customers pick a service from your menu, see real open slots and book a one-off or recurring clean without leaving the conversation. It confirms the job, adds it to your Google Calendar, and sends reminders so fewer slots go empty.

Example · A customer messages 'need a weekly clean, Tuesday mornings' — Zivvo shows live availability, books the recurring Tuesday slot, and sends a reminder the day before each visit.

Remembers every home and chases the urgent ones

Zivvo keeps one profile per customer across DMs, email and web-chat — their address, plan, last visit and notes — so it never asks twice. It reads tone, flags an upset or urgent message for you, and follows up automatically to win back lapsed clients and request reviews.

Example · A repeat client messages 'this is the second time the bathroom was missed' — Zivvo recognises the address and plan, flags it as urgent for you, and after a great one-off clean it emails a review request.

Common questions

Will it quote the right price?
Upload your price list (by property size, service type, add-ons) and Zivvo quotes from it. For non-standard jobs (very large house, extreme condition, commercial premises), it asks the right qualifying questions and either quotes from your matrix or escalates for a site visit.
Can it book the job directly?
It confirms availability against your schedule and either sends your booking link (with quote pre-applied) or uses a simple connector to create the booking in your job-management system (Jobber, ServiceM8, CleanGuru, etc.).
Does it integrate with Jobber, ServiceM8, or similar?
Direct integrations are on the roadmap. Today, simple connectors connect any of these in a few clicks — push qualified jobs straight into your scheduling system in real time.
What about insurance and DBS questions?
Upload your insurance certificate and DBS / right-to-work policy and Zivvo answers from them — "yes, we carry £5m public liability" or "all team DBS-checked" with the right context. Never invents coverage.
How does it handle recurring-contract enquiries?
Recurring jobs (weekly domestic clean, fortnightly office clean) are usually a different price tier and contract — the agent asks the qualifying questions (frequency, hours, scope) and quotes from your recurring-service price grid, with a clear next-step to a site survey if needed.
Does it work for window cleaning, end-of-tenancy, and commercial cleaning?
Yes — same pattern works for residential, commercial, window-only, end-of-tenancy, carpet cleaning, oven cleaning, builders cleans, Airbnb turnaround, and after-event cleans. Just upload what you offer.
How does it handle complaints or rescheduling?
Reschedule requests within your policy (e.g. 48 hours notice) it handles autonomously — confirms the new slot and updates your schedule. Complaints, refund requests, and last-minute cancellations escalate to you with the full context.
Will it reply in our clients' languages?
Yes — auto-detects and replies in 15+ languages. Useful for cleaning companies serving multilingual neighbourhoods, expat communities, or international corporate clients.
How long does setup take?
About 15 minutes: paste your price grid (by property size + service type), list your add-on prices, paste your availability rules, write a one-line scope description, connect WhatsApp and your website chat.
What does it cost?
Pro at £29/mo (£23/mo billed annually) suits most independent cleaning companies — 1,500 credits, every channel. Free plan available for testing. Larger commercial-focused operators usually pick Business at £69/mo.

Try Zivvo free

2 agents, 50 credits, email + web chat — no credit card required.

Start free